Our policies guarantee your data remains yours.
We are good internet citizens
Our loyalty is to you, the customer. We proudly charge money for our service, so we have no split loyalties.
We never sell your data
We are GDPR compliant and provide those data protection assurances to every customer, no matter where you live in the world.
We don’t follow you around the web
We believe surveillance advertising should be banned. You shouldn’t have to worry that advertisers are following your every move on the internet.
What does this mean?
We’ve been doing email for over 20 years. We have no competing loyalties to other products driven by advertising revenue. Fastmail’s work on internet standards and open source powers many email services besides our own. We take pride in being experts in our field and giving you the best experience possible.
What does this mean?
We’ve embedded our company values of privacy and respect into our Terms of Service. No customer on Fastmail can use us for spam or anything that interferes with a customer’s enjoyment of our service.
“At a time when every digital service tracks and monitors, Fastmail forges its own path and maintains truly secure and easy online communications.” -Lucie Krahulcova
What does this mean?
Features like Masked Email give you lots of ways you can protect yourself and your online accounts from the consequences of data leaks on other platforms or targeted by unsolicited marketing.
What does this mean?
We own and run all our own hardware: your data doesn’t live on someone else’s servers in the cloud.
What does this mean?
Bring your email to us from other platforms or grab a copy of your email for a backup or migration just as easily. Our self-service tools put you in charge.
What does this mean?
It takes more than one voice to create change. Fastmail partners with groups that inform consumers, advise governmental policy, and shine a light on bad business behavior. We are proud of our work with Electronic Frontiers Australia, Digital Rights Watch, Australian Privacy Foundation, and the Communications Alliance.
We are actively involved in privacy groups in Australia: EFA, DRW, APF.
We co-sign anti-surveillance initiatives globally where appropriate.
Our staff gives talks at meetups and conferences to educate other tech businesses on matters such as their responsible use of data and building meaningful privacy policies.
Partnerships we build with companies who share our values
It takes less than 10 minutes, with all your logins, old emails, contacts and calendars intact.
Use 1Password?
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