Terms of Service

Fastmail is a committed member of the larger email, contacts, and calendars ecosystem. We are values-driven and privacy-aware. test

These Terms of Service came into effect on May 23rd, 2022. We still have our previous Terms of Service online. The only changes from our previous terms are the amendment of section 3(e) and the addition of sections 3(m) and 3(n). You can also find our previous 2018 Terms of Service, and our previous 2017 Terms of Service online.

The following are the terms and conditions for use of the various services provided by Fastmail Pty Ltd, ACN 142 646 580, PO Box 234, Collins St West 8007, Australia (referred to as “Fastmail”), including the Fastmail email service, the Topicbox mailing list service, the Pobox email forwarding, filtering and domains services and the Listbox email service (collectively referred to as the “Service”).

Please read these terms and conditions carefully. This Service is provided only to individuals who are at least 18 years old or minors who have parental permission to open and maintain an account. By completing the registration process, you are stating that you are eligible for an account and that you agree to be bound by all of these terms and conditions of the service (referred to as these “Terms”). You are not authorised to use the Service unless you accept these Terms without modification.

1. Member account, password, and security

Many people have different definitions of what “social media” is. Information sharing, instant connection, posting, and scrolling have become integrated into society and life as we know it. Yet, social media can be challenging to define.

Outside of the most prominent platforms – such as Twitter, Facebook, and TikTok – there are a lot of services that can still fall under the broad umbrella of social media. For example, email is a digital medium that is inherently social – but it isn’t what most people think about when somebody says “social media”. Even so, it’s important to realize that email, group chats, and other communication platforms have a draw on our time whether we personally choose to define them to be social media or not.

2. Message storage, file storage, outbound messages and other limitations

It would be too simple to say that the influence of social media is either primarily good or bad; it depends on how you use it. At this point, it is common knowledge that social media use has negative implications. People, especially younger users, have suffered serious self-image issues, politics have become more polarized, and anonymity seems to encourage mean behavior.

However, despite this, it’s important to remember that a lot of positivity arises out of social media. Never before in history have we been able to communicate so quickly and efficiently, develop strong communities outside of our immediate surroundings, and financially support people and causes we care about directly through mutual aid.

If you want to be a good digital citizen and have social media play a positive role in your life, be mindful of the way that you use it. If you aren’t conscious of the way that you operate within digital spaces your productivity and personal relationships might suffer. Furthermore, your approach to social media has an effect not just on your mental health, but on the well-being of others as well.

We have put together four questions you should ask yourself when using social media to help you assess whether social media is having a positive or negative impact on your mental health.

3. Message storage, file storage, outbound messages and other limitations

It would be too simple to say that the influence of social media is either primarily good or bad; it depends on how you use it. At this point, it is common knowledge that social media use has negative implications. People, especially younger users, have suffered serious self-image issues, politics have become more polarized, and anonymity seems to encourage mean behavior.

  • (a) Use the Service in connection with surveys, contests, pyramid schemes, multi-level marketing schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise).
  • (b) Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • (c) Publish, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful material or information.
  • (d) Harvest or otherwise collect information about others, including email addresses, without their consent.
  • (e) Create an identity where we reasonably believe that your use of this identity causes harm or liability to a user, third party, or Fastmail — for example, by hacking, phishing, harassing, spamming, misleading others, or scraping content that doesn’t belong to you.
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